Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Complaints and compliments

The Practice Complaints Procedure  Practice complaints procedure leaflet 2023 Easy read complaints leaflet As of 1 July 2023 the complaints function will move from NHS England to Greater Manchester, Wigan ... [continue] Complaints and compliments

DATA PROTECTION/Caldicott Guardian

The practice is committed to protecting your data at all times. The staff share necessary information to provide the best possible care for all patients. We follow The Caldicott Principles ... [continue] DATA PROTECTION/Caldicott Guardian

How to register

If you have just moved to the area and now live in Post Code WA3 1,2,or 3; or you don’t currently have a doctor in the area then we welcome your ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

PHARMACIES re end of life medication

​ Please note that information regarding the opening times of Pharmacies for routine and End of Life medication and also Anti Coagulation clinics can be found by clicking on the ... [continue] PHARMACIES re end of life medication

Summary care records

Please note that The Family Medical Practice has not yet commenced using the SCR, patients will be informed when our practice IT supplier has updated our system What is the ... [continue] Summary care records

Updating your details

If you change name, address or telephone number, please let our receptionists know in person. If you move outside the practice area you may need to find a doctor in ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be removed, immediately if necessary, ... [continue] Violent or abusive behaviour

Privacy policy (GDPR) 2023

GDPR , Privacy 2023 General Data Protection Regulation 2018: Data Protection and your medical records Please click the links below for full information. UKGDPR poster January 2023 How we use ... [continue] Privacy policy (GDPR) 2023

Date published: 8th October, 2014
Date last updated: 10th December, 2020